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Accessibility statement

The City of Turku strives to guarantee the accessibility of its website in accordance with the Act on the Provision of Digital Services 306/2019.

This accessibility statement applies to the International House Turku website when used with a browser.

Accessibility status

This website partially meets the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. Non-compliant exceptions are listed below.

Non-accessible content

The following parts of the website do not meet accessibility requirements:

  • HTML code of the site may contain entries that do not meet the HTML/XHTML specification (WCAG 4.1.1). It is likely that even these parts of the site will be displayed entirely correctly for browsers and screen readers.
  • Some event and project names may occur in Finnish on the English website. This concerns names with no existing translations.

Preparation of this accessibility statement

This statement was prepared on 9 March 2022. (Accessibility of feedback amended on 13 April 2022)

The accessibility of the website has been assessed and this statement has been prepared by an external expert organisation. The assessment of the accessibility of the site is based on testing performed by an automated tool, human testing, and an assessment made by developers.

Feedback and contact information

Have you noticed any shortcomings in the accessibility of our digital service? Please let us know and we will do our best to fix it.

Feedback form

A feedback form will soon be added to the website. If you have feedback on accessibility, you can send it via the feedback service. You can find the accessibility feedback form here.

Regulatory authority

If you notice any issues related to accessibility on the website, please provide feedback first to us, the administrator of the site. You will receive a reply within 14 days. If you are not happy with the reply you receive, or if you receive no reply within two weeks, you can submit a notification to the Regional State Administrative Agency for Southern Finland (the site is in Finnish). The website of the Regional State Administrative Agency for Southern Finland provides details on how to submit the notification and how the matter will be processed.

Contact details of the regulatory authority

Regional State Administrative Agency for Southern Finland

Accessibility Enforcement Unit (the site is in Finnish)

puh. 0295 016 000