Welcome to the International House Turku podcast, your guide to living, working and studying in Turku We are your hosts, Jonathan Murphy And Rosa Pamukkainen Hello Hi So, this week, we're talking about finding a job in Turku area We will share our experiences of job hunting and try to provide some insights about the labour market in Finland, in the Finnish labour market, yes And then later in the show, we'll be speaking to a recruitment expert to hear her top tips for international job seekers Sounds great Let's begin Let's go So, Rosa, when we started the Soft Landing Service, all those many years ago, feels like a long time ago But when we started the Soft Landing Service, it was designed to cover all aspects of life in Finland But I would say that one issue in particular is by far the most common, which is how to find a job as an international Would you agree? Yes Very true This is a very, the kind of weighing topic that comes over all the time And besides dealing with multiple clients, we also have our own experience of hunting for a job, looking for it So this is definitely something that we could share our perspective Sure And just kind of before, I have a couple of questions about your own experiences of job hunting But to kind of set the scene, like I find that job hunting is quite a tricky subject to broach because, you know, as much as we are kind of like promoting Turku as a great place to live and to work and to study, I guess we have to kind of deal with the reality which is that at the moment, the Finnish labour market is, to say it mildly, quite challenging And that's the case for all job seekers, but especially internationals, I would argue Very true And when you check the numbers, they are not as welcoming, isn't it? No, it's true And I was just checking the latest EU statistics just before we went on air And currently, Finland has an unemployment rate of 8.3%, which is significantly higher than the EU average, which I think is 5.9 So Finland is in a little bit of a tough spot at the moment Right When you look at those numbers and those percentages, it feels like not so welcoming place But for the sake of fairness, let's also mention that when these statistics are made and considered you have to really look into it kind of like from a deeper perspective That is what I want to say, that also according to the statistics, for example, those people who are considered of a working age within the international background people, they are higher What I mean, people in Finland who are considered to be of working age are 20 to 64 So the locals, the Finnish people, they have a lower percentage There's only 55% of Finnish working able, like working age people compared to the internationals who are over 70 That might be one reason when we come across this kind of statistics that say that the unemployment rate of the internationals is higher than of those local ones So this might be also one reason So don't get discouraged if you constantly see this kind of numbers And also, actually, according to the migration office, those internationals who are coming to work in Finland, most of them actually move either to the Helsinki metropolitan area or to the southwest Finland area So yeah, it seems like that we do have some work to offer in the area, which is really good And I think it's really important to kind of break down those kind of headlines Like you said, you know, often when you have the statistics, there is a deeper story behind those numbers and they can be presented in different ways So what is your story? Well, it's funny, again, I was trying to think back to my days as a job seeker I think I mentioned on the podcast earlier that I moved to Finland as a spouse So my wife had a job in Finland, but I did not I was working in the UK and then I took a career break and found myself in Finland And I was trying to think back and the biggest sort of shock, let's say, culture shock, was my kind of mentality And I'm not sure if this is an international thing or maybe more of a British thing, but I kind of assumed that with my skill set and my experience, that I would be able to find a job in my field quite quickly I was very young and optimistic about my prospects Aren't we all? You know, I remember I think I'd been in Finland for just a handful of weeks and then a job came up at an organisation very similar to what I was doing back home in the UK And I thought, well, OK, this is great I've had a career break now, like five or six weeks, and I've got to know Finland and I'll apply for this job and then I'll just start working here Like, what's the big deal? And of course, I applied to that job and I did not hear back I didn't even get a rejection I didn't even get a thanks for sending your application I just didn't hear anything until I saw on LinkedIn that they'd hired somaeone else in that role And that was the first moment where I was like, ah, OK, maybe the situation here is a little bit more challenging than I first thought Yeah, that sounds very familiar, unfortunately And I'm not sure if back then you were familiar with the wording with the term ghosting, but it seems to be very popular not only in the social media, but also when you're sending the application. So I also have a lot of clients who are saying that, hey, I have sent this many applications and I've never heard back But I feel that sometimes, like I said, unfortunately, that might be the case But also what you mentioned when we move here, because the story is somewhat similar with me as well. I moved here as a spouse and then my second status was unemployed My official status, two official statuses And like you say, you expect that with your background, with your experience, you would find something easily But that was not the case with me also, because in the local market, you might need to offer more. And by this, I don't mean that you have to work harder for the same job But what I mean is that the profile might be slightly different in Finland compared to where you come from, because particularly my example is that my profession is a teacher of English as a second language And I thought that, oh, I'm going to apply to all the English teacher positions in Finland. But then I was either being ghosted or not getting any replies or getting those. Unfortunately, we went with another applicant and I was somewhat upset But then I started noticing this pattern that the person that they chose was going to teach not only English, but also Swedish or some other language So that made me think that, oh, OK, so I have to kind of upgrade my profile or look at it from a different perspective Yeah, that's a really good point And I think, you know, often it's only natural to take those kind of rejection emails or the ghosting, as you put it, kind of personally And you just think, OK, what's wrong with me? Like, you know, I was the perfect candidate for this job and no one reached out or they went with somaeone else. Like, what is it to do with me? And then, as you mentioned, when you dig that little bit deeper, you find that, OK, well the other candidates in this situation had something that you didn't have and that you didn't even know that you didn't have until you looked into it And I guess mine was the same. Like, we talk a lot in our sessions about the value of networking. I'm sure that's something that we will discuss throughout this episode But, you know, Finland is a very small place and Turku is an incredibly small place And if you are approaching companies kind of without any, you know, former contact or connection or, you know, they don't know who you are, then it does make it very difficult. And that was my situation I'd been in the country for like two months and I just applied randomly without calling them or meeting them or any kind of, you know, they just must have seen this random CV from a British person and thought, well, OK, but we know personally a bunch of candidates who are maybe more or equally as qualified So they were probably the ones they moved forward with rather than me But, of course, I didn't know that at the time Yeah, but it's great that they did not take you back then because then we wouldn't have a Jonathan Murphy at International House Turku Well, that's very kind But, yeah, I think this is kind of all linked to, you know, I was trying to think of getting advice for job seekers, which we could talk about this for six hours, which no one would be interested in that. But the biggest thing, based on my own experiences, was this idea of going out of your comfort zone Absolutely So I had a career back home I found a job in Finland that matched that career and I didn't get it I didn't get anywhere near that job And then it was that time when I decided, OK, well, I need to kind of slightly either expand my parametres for the job search, like thinking about it less in terms of my kind of role or career and more in terms of my skills What kind of skill set do I have back home that could be used in different types of fields? I'm not sure if maybe you've also kind of had this this realisation maybe in your job search Absolutely. Yeah. Again, it sounds very familiar And also another thing is that while you're taking that step back, maybe you can also use the time to improve your Finnish language skills, because whether the job is only in English or any other language, in any case, you are going to need that Finnish So if you are partaking a part time job or freelancing or whatever, if you cannot find a full time job, it's a good idea to use the rest like rest of the time learning Finnish language or acquiring some other skills that may come handy while you're doing your job search Definitely. And of course, if anyone is thinking about how do they start their Finnish journey, well, listen to episode three of the podcast where we have some great tips for getting started. And yeah, I always you know, people do ask a lot about like how much Finnish you need to know to get a job And I think the answer is, you know, there's no how long is a piece of string There's no direct answer But what is always true is that Finnish language, any level of Finnish language is always an asset. I think when you're trying to find a job in Finland, you know, even as somaeone who who kind of does a lot of my work in English, you know, I've still had to go through interview processes in Finnish, even though the job at the end of that process was kind of mostly in English So you need that language skills to kind of get you through the door to make connections Yeah. And also in a lot of cases, a lot of the official paperwork at the workplace is in Finnish. For example, my contract was in Finnish, so I had to at least understand what are the conditions and so on So it's it's definitely helpful to know Finnish Definitely. And, you know, I think one of the things that many internationals also have to deal with is, I think you mentioned it just before, of kind of stepping backwards So I was somaeone who, you know, I identified in terms of my career and the prospect of taking a step backwards in my career, either for a lower salary or even for, heaven forbid, an internship, an internship at age 28, you know, whereas in my UK, British culture, an internship is something you do when you are like 16, 17 And then I was faced with the prospect of applying to internships But, you know, by by taking that step backwards and opening myself up to other opportunities and thinking, well, this isn't what I want to do forever, but it's a step towards a career in Finland. It's something on my CV It's a way to meet people Then, you know, that I use that as like a platform in order to to kind of build my career here step by step Yes, very true. I know a lot of internationals, including also myself, that had to do an internship. But that's a good chance, like you said, to step into the labour market, get employers to get to know you and then maybe get that job But we've been sharing about our perspectives But other than that, also, of course, there are the public sector or that kind of services that can help you in this job hunting process So, for example, one public service offered from the city for job seekers is City of Turku's työpiste, this office where they are helping with maybe going through your CV. Generally, let's say, let's put it in a nutshell, like job searching Yes. Help, let's say How would you describe actually työpiste? Yeah, I think that's exactly right Like there are a space where at the time of recording you do not need to make an appointment to visit the työpiste office You can go there kind of more or less five days a week and speak to one of their advisors. For example, you could get feedback on your CV They could put you in touch with recruitment events where you can have face to face time with different companies We will link to the työpiste website in the episode description, but don't be alarmed if there isn't a huge amount on that website in English yet A lot of it might be in Finnish But the bottom line is that their opening hours are free to use for everybody And there are the staff members that do speak English, so they will help And if you cannot make any sense out of the web page, then also International House Turku advisors can help you or give you more information about the työpiste So feel free also to ask Definitely. And I think also our Welcome to Turku programmeme, we organise visits So you can actually go as part of a group to työpiste if you are kind of worried about going there and maybe somaeone not speaking English Then you can join our Welcome to Turku programmeme and go as part of a group And they are not situated too far away from Monitori either They're very close in downtown Turku So it's easy to find Definitely. So to find out kind of more about this service and speak to their staff members, of course, we do what we always do on these podcasts And we sent our roving reporter, Daniel, to visit työpiste and speak to some of our colleagues there So let's hear from her Hello, my name is Veronika Redin and I'm working at työpiste integration services team And hello, my name is Sahar-Arjen Lehtinen and also working in the same team with Veronika And today we would like to tell you about how you can find a job here in Finland So we would like to share with you some tips, advice, strategies So let's start There are several, many main channels where job seekers can look for job opportunities For example, there are platforms like Työmarkkinatori Duunitori, Oikotie, Jobs in Finland And these are, I think, most popular job boards here in Finland So these platforms are great for browsing open positions and are especially useful if you want a clear idea of what's available in your field Another option is to look into staffing agencies Many companies collabourate with recruitment agencies to hire temporary or even long-term employees And I think that these agencies can sometimes be a quicker road to employment and are worth exploring And of course, there are hidden job market here in Finland So not all jobs are advertised online Instead, some companies prefer to hire through their internal referrals or on connections and through direct applications This means that reaching out to companies directly even if there is no job listed on their website, can sometimes lead to opportunities And of course, making personal connections with companies or representatives of companies hiring, so it can be very effective in order to get a job And of course, we cannot forget the role of social media in Finland So, for example, a platform like Inkadin and even Instagramme are very powerful tools So having a visible professional profile, especially on Inkadin, can help recruiters to find you So being active on these platforms can make you visible in the job market in a unique way And also what I would like to add to what Veronika already said is maybe one way how you can find a job is the network So what kind of network you have It's a very also powerful tool here in Finland And maybe for our internationals and newcomers maybe it's very hard because they don't have a network yet But I would say how you could build a network for yourself is maybe through a training programmeme So, for example, if you are attending a course, different kind of training programmemes, that's the way to get to know new people, get to know some new industries or employers, also doing like a work trial internship. It's a very good way also to build a network for yourself get to know some people, even though it might not lead to a job immediately and it's unpaid, but still definitely it's a way to get to know some people And maybe later on it will be very helpful and useful for you Another way is maybe doing a volunteering job So voluntary jobs also a very good way to, first of all will gain some experience, maybe gain some Finnish language but get to know people So knowing a lot of people from maybe your own industry, your own field but why not from other fields as well can be very useful later on And then union trades is also very important of course, for those who are working at the moment And usually every industry has their own union trades But these union trades sometimes organise different kind of recruiting events or, for example, webinars So that's also a very good way to, for example attend these events and just to get to know the companies just to get to know the field, what kind of companies are out there and what is the like the work culture in these companies and industry And finally, remember to stay positive and believe in yourself So with good strategy and self-belief, you will succeed and believe in yourself So with good strategy and self-belief you will succeed on your way to finding the right job opportunity Yes, and I would like to say that don't give up and please don't leave Finland We need your knowledge and skills here A big thank you there, as always, to Daniel for his report as well as everyone else who participated To continue the discussion we are delighted to welcome this week's guest to the podcast Yes, a very warm welcome to Kirsi Laine recruitment consultant at BPM Henkilöstöpalvelut How are you doing? I'm very well, thank you And thank you for having me here It was great to hear from you And of course, this is a familiar place to me because I've worked before for Turku City And yes, everything is good It's a cold day today It's true, but welcome back So this is kind of interesting because we were talking about this kind of like public sector perspective, private sector perspective So you were in the public sector and now you've crossed the divide You left us for bigger and brighter things But how did you find that transition? Well, it's only been like less than two months that I've been now working as an entrepreneur It's a first experience in this field but a little bit about the background So educational background So I have a master of science in international business and marketing actually from Turku School of Economics And I've worked basically my career with market research, web analytics working for a consultant for many kinds of like big international companies such as Nokia, NSN, what else? Well, big brands like Arla, Valio So that was basically like a consultant field I worked pretty long in media agencies actually two biggest ones globally but based in Helsinki in Finland And then I was there leading the insight team then I was a part of the management board as well And there was a need to have more forces to HR because the company was growing vastly We were 40 when I started there and 100 when I left So then basically without previous experience I jumped to the HR because I'm a very empathetic person I want people to feel well when they are working so like a working environment is very important I was basically doing well working as an HR director in that company for nearly five years I recruited many, many people especially in the digital field And of course the company is quite international So I think that 20 or 25% of the employees were non-Finnish And the CEO actually was from Denmark Which itself was English, which was pretty And well, it was a very good experience I spent 15 years in Helsinki and then I moved back to Turku like three years ago And then I was thinking, okay, what do I want to do next? Basically wanted to come back to my home city and then made some consultant projects to Helsinki but then basically travelling there a couple of days a week wasn't really convenient in that way Roughly, well, last year in October I started working for Turku City, so Työpiste I was working for the enterprise unit So basically working a lot for finding people like finding jobs for our people And roughly two months ago then I started to go on my own and now working a little bit on a different side challenges as we all have here in Turku So this work is something that I really want to do and want to see that people get employed and find their route where to go next That sounds really great And I think by now our listeners are especially interested in what you have said having worked in an international company the digital field So we do have a lot of internationals who are particularly aiming for that kind of position And since you have all this experience could you a little bit maybe open up what is the current job market? What is the perspective the chances of internationals getting hired especially if we consider the Southwest Finland area? Of course, as we know there are challenges at the moment in the employment field but then again, what I've said also to people who are seeking for jobs I think that it's of course, it goes down to them like how active people are in what they are gonna pursue So we know that there are challenges in employment field yes, but then again, I could then give some tips like how to go forward with the recruitment process So if I mentioned just a couple of things now that come to my mind based on my own experiences when you are applying so of course, you need to be really interested in that specific position So don't just apply for jobs that are not good for you It is very important you actually focus on that position find out about the company, find out about the job what is required, if they're really mentioning in the document that they are looking for specific things or some like you have to have like a certain driver's licence or you need to have like hygiene pass or something else So then just, they are very important for the company and you need to be interested and willing to take that position Then the importance of CV and the motivation letter So they are very important and basically about the CV So if you haven't done it before it's really worthwhile to spend time with that that it looks good Canva is very good free tool that you can actually make it good looking and like appealing in that sense so that they actually see that you have spent time with updating that Of course, the basic information the education, job experiences, language skills IT skills, those passes, if you have mentioned those but it would be good that if you don't have very wide job experience that it would fit to one A4 that it's not like a booklet Sure, I was about to ask because we see many CVs with our clients in the national house and some of them are, let's say multiple pages long And would you say they're kind of one A4 or two A4 would be the standard? Yeah, I would recommend that all the single details what you've been doing in a certain position but basically like the title and the main things that it would be like two or three sentences or something like that that it's basically in a nutshell that you see very fast that okay, what this person has been doing And then the other one was probably I would say that it's a motivational or cover letter how do you name it? But it is also important to add that Quite often that is voluntary to put it but then again, I would recommend it because that's something where you actually put it to the flesh like who you are and certainly like why you are applying to this specific job So one good tip is to take actually from the job advertisement just like some notes that if they are looking for energetic team player, blah, blah, blah So kind of like, you don't need to copy that something that it's highlighting what is your personality why especially you would be suitable for that specific job So it doesn't work in that way that you have the same motivation letter and you put it to every single place So you need to spend time with that So it's actually bringing the point of view of the company as well So why you would fit to that company culture Right Yeah Yeah, that makes a lot of sense And I think that's also what we sometimes advise to our clients that you can have that kind of one motivation letter fits all So you can have one generic one that you send to all but it's good to personalise it with every company Exactly, yeah And unfortunately I have to admit that job seeking takes a lot of time And if you have a bad day that you see that, okay today I'm not really motivated to do that thing So it's good to postpone it a little bit because the excitement can be seen in the motivational letter and kind of let that spend time with that If you want to have it double checked with somaeone and of course you probably and then Rekrypuusti is also a good place to go if you want to kind of just get additional support And also the IT, if you need help with something that you need help just with the IT and with the computer That kind of help is also available for free Okay, that's good to know I think one quick thing that our clients are often very interested in is in your experience when you were involved with the HR processes kind of how, if you had a stack of CVs to look through kind of roughly how long would you spend with each CV? I guess there's those stereotypes that you have like 30 seconds or two minutes but I mean, in your experience how were you able to read through everything and what were the skills that that job needed, I suppose? It depends, of course, a little bit Like if you have a hundred or 200 well, I didn't really have that thing because it was very specialist roles that I was basically headhunting a lot of people as well But I said, well, usually I start with the CV So basically those things that like if I have a certain position and then I take a look at those specific skills and then if they are okay, so then the letter And kind of there you can actually see the personality And of course the cultural fit is sometimes very important It depends on the role, but the company culture for example, if you're looking for people like with a certain team so then you of course think also that how this person might fit working with those colleagues as well But basically I spent more than 30 seconds Well, that's good to hear It is time consuming And of course it's a process as well from a company's point of view every recruitment is crucial There's of course like sometimes chance that it could go wrong Not all recruitment goes like as planned and it might be on either side But the company needs to invest time for those But I've heard that sometimes there's been like just recently, just heard about one position that there were like more than 700 applications So of course then you need to think that is AI needed for this? Kind of screening process Yeah Another question actually that we also get quite often from our clients is that is it okay to call the recruiter after they have sent their CV? What do you think? I say that yes Okay Yes I think it is good way to show that you are active And sometimes I've even said that go and visit a place if it's like a restaurant or some kind of that that it's open Of course it's not good to go to some office space if you haven't booked an appointment but it's sometimes good to just go there and show that you're active So I think it's good And maybe one point still that I forgot to mention about this recruitment thing is the language So of course we all know that Finnish is very tricky language But then again, it's at least that I could advise that learn the language I know that there are courses but also one other thing that I would recommend is that you have a hobby you get a hobby where there are Finns as well Like networking is super important You never know who you meet Practice your Finnish It's always, it's actually a good way to learn Finnish just spending time with the local ones So it's recommended We know that this is a difficult language but then again, it's useful Maybe one more just question before we let you go You mentioned that the language is important and writing the CV but let's say if the person does not yet have good Finnish skills and you said that you can always get help from somaeone Do you think it's okay to ask somebody with a language? Or do you think sometimes our clients say that they feel like it's cheating if they do not have the Finnish skills but their CV looks good and edited in Finnish Is that important? Do you pay attention to the language when it's in Finnish? I think that this has like pros and cons Okay Yeah, it's, there are cases that I have like perfectly written CV in Finnish And then if I call and then the language is not on that same level it's, I understand why people do it Basically it's good but then you need to be prepared for having the call in Finnish And then at least explain that can we keep this now in English that it's more convenient But then again, it's, yeah I don't have a specific answer to that one It's tricky Yeah, definitely Like being honest is of course important That's a good point If the company really expects you to speak fluent Finnish and then you don't so it might be a stop for that process Sure, and I think it's getting more common in the use of kind of AI services as well Yes, exactly A lot of clients accept that they don't speak Finnish but then they just translate their CV I mean, their CV says in Finnish I do not speak Finnish And I think they're thinking it's more kind of easier to read for recruitment side but of course it can kind of create these misunderstandings or false expectations perhaps on your part Yeah, it does Yeah, yeah Of course, AI is bringing a lot of new things for new recruitments as well A lot of possibilities and challenges Yeah, harder to stand out perhaps in this kind of you know, I guess so many job seekers just kind of have their basis for their CV AI generated and then you end up with a lot of very similar looking CVs perhaps Again, I'm saying that put your persona to the cover letter so that you can actually bring just like because usually CVs look pretty much the same It's like just points of, you know education, work experience It's not really that you can bring something exciting in that, but bring yourself in the letter And it's up to the person whether you want to put a picture or photo to that or not Very valuable points Yeah, especially kind of recruitment insight just like briefly we did an event recently where an entrepreneur was sharing her story and she said that when she was a job seeker she would just send CVs to anywhere and everywhere But then of course, when she was self-employed and then she went to recruit herself and then saw that of 200 applications 170 were not relevant whatsoever And she was like, oh, this is what I was doing kind of before that So maybe again, it's great to get your perspective because I think as a job seeker as difficult as it sounds you can put yourself in the shoes of a recruiter and think, okay, if I was recruiting for something in my organisation what would I be looking for? And of course, one of the things would be this kind of relevance of those set of skills So it's a good thing to keep in mind Yes Thank you very much, Kirsi Thank you For agreeing to come to our interview And like I said, you brought very valuable points for our listeners to consider Definitely And perhaps people can contact you via LinkedIn Perhaps we can show your details Okay Yes And yeah, you're welcome back to the City of Turku's space anytime Thank you Thank you So, okay, Rosa, another episode We're coming towards the end Another episode What have we learned today? Yes So we talked about employment very important point for all the internationals no matter your status, why you have moved here And another relevant point even though if you come here to work you still think about it because that's a reason to stay in Finland So it's always good to keep your CV updated to work on your networks, we discovered because even though you do have the skills even though you have the professional background if you do not have networks it feels like you're really missing something big in the picture Sure And I think hopefully our listeners can keep in mind that if they do receive a rejection on the day they're listening to this episode they don't take it so personally We've all been there Statistically, most job applications will end in rejection but you need that resilience You need to keep going especially as Kisi mentioned this dark Finnish winter now it's a difficult time to job seek So, you know, do kind of stay connected with friends, with peers and with us here at International House Tour Yes And of course, because there are so many events that are particularly aimed at recruitment fairs, networking events You check those and participate Speaking of events do we have any upcoming events? Yeah, I think we have a few bits and pieces Of course, depending on when you are listening to this episode the best thing you can do is to check our social media channels or our website's events page But at the time of recording there is a Rekru Expo job fair happening at the Turku Fair Hall on the 20th of November We would also have one of our international coffee mornings with an entrepreneurship twist which will be the last Friday of this month 29th of November as well Am I missing anything? Do you have anything else to add? We have upcoming, not as soon maybe but you can start checking maybe our social media for that But in February also we will have our own job fair So that's a good one to look out for And definitely if you keep on checking the platforms there are here and there some kind of events You talked about Tuopiste they also have meeting the company that kind of traffit or dates maybe with the companies So it's good to check for those Yeah, and again we'll link to the places you can find out about all those events in our episode description But looking ahead I have the sad news, Rosa to break it to you that actually next episode will be the last in the current season of the International Hours Turku podcast We've come so far we've talked about so many things entrepreneurship, language being a newcomer in Turku And next week for the final episode we are planning to do a bit of a roundup maybe some reflexions on what we have learned And for that you the listener we need your help Yes So we are looking out for your questions, comments anything that you have to say bring out topics that we will then answer Yes, we will do our best for our Q&A And if we do not receive any via our social media or email addresses we will find you at our events and we will get those questions from you so we can discuss them in the final round of the series But until then thanks to everyone who participated in this episode Thanks to Daniel Thanks to Kirsi Thanks to Marku, our producer, as always Yes, thanks to everyone Enjoy your October maybe rainy or maybe cold November weather And until next time Okay, see you next time Bye-bye Bye Bye-bye